Effective Date: July 2026
This Privacy Policy explains how Trucked Ltd("we", "our", "us") collects, uses, stores and protects your personal information when you visit our website, contact us, or purchase products from us.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Trucked Ltd
Truck & Trailer Parts Supplier
Registered Office:
Old Station Yard
Station road
Cogenhoe
Northamptonshire
NN7 1NH
Telephone:
01604 969036
Email:
Info@trucked.co.uk
Website:
www.trucked.co.uk
2. What Information We Collect
We may collect the following information:
Personal Information
· Name
· Company name
· Billing and delivery addresses
· Telephone number
· Email address
· Vehicle registration or VIN (where required to identify parts)
Payment Information
Payments are processed securely by our payment providers. We do not store full debit or credit card details.
Technical Information
When using our website we may collect:
· IP address
· Browser type
· Device information
· Pages visited
· Cookies and website usage information
3. How We Use Your Information
We use your information to:
· Process orders
· Deliver goods
· Respond to enquiries
· Provide quotations
· Manage trade accounts
· Process payments
· Improve customer service
· Send service updates
· Comply with legal obligations
· Prevent fraud
Where you have given consent, we may also send marketing emails about promotions, offers and new products.
You can unsubscribe from marketing communications at any time.
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
· Performance of a contract
· Compliance with legal obligations
· Legitimate business interests
· Your consent (where required)
5. Sharing Your Information
We may share your information with:
· Delivery companies
· Payment providers
· IT service providers
· Professional advisers
· Credit reference agencies (for trade accounts)
· Law enforcement where legally required
· We never sell your personal information to third parties.
6. Data Security
We take appropriate technical and organisational measures to protect your information from:
· Loss
· Unauthorised access
· Misuse
· Disclosure
· Alteration
Only authorised employees and trusted service providers have access to personal information where necessary.
7. Data Retention
We keep personal information only for as long as necessary to:
· Fulfil orders
· Meet legal obligations
· Resolve disputes
· Maintain financial records
Some information may be retained for up to six years to comply with UK tax and accounting requirements.
8. Your Rights
Under UK GDPR you have the right to:
· Access your personal data
· Correct inaccurate information
· Request deletion of your data
· Restrict processing
· Object to processing
· Request transfer of your information (where applicable)
· Withdraw consent for marketing
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
· Remember preferences
· Improve website performance
· Analyse visitor traffic
· Enhance website functionality
You can control or disable cookies through your browser settings.
10. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
11. Marketing
If you have opted in, we may occasionally send:
· Product updates
· Special offers
· Company news
· Promotions
You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Trucked Ltd
Telephone: 01604 96903
Email: info@trucked.co.uk
Address:
Old Station Yard
Station road
Cogenhoe
Northamptonshire
NN7 1NH
13. Complaints
If you are unhappy with how we use your information, please contact us first so we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The latest version will always be available on our website.
Last Updated: July 2026